100% Risk-Free Guarantee

Refund & Cancellation Policy

Transparent, Customer-First Billing | Effective: September 2026

14-Day Money-Back Guarantee

We stand 100% behind the performance and reliability of AutoWhapp. If you experience technical defects or connection incompatibilities with our gateway within the first 14 days of your initial purchase that our engineering team is unable to resolve, we will issue a full 100% refund.

1Refund Eligibility Conditions

To qualify for a refund under our 14-day money-back guarantee, the following reasonable conditions must be met:

First-Time Purchase: The refund request applies to your initial paid plan subscription (Pro or Business) within 14 calendar days from the date of the first payment transaction.
Good Faith Assistance: You must have contacted our customer support team to attempt resolution of any technical roadblocks, QR code connection errors, or webhook delivery issues.
Direct Purchases: The subscription must have been purchased directly through the official AutoWhapp billing portal.

21-Click Subscription Cancellation Anytime

You are never locked in. We do not require complex phone calls or hidden retention loops:

Immediate Self-Service Cancellation

You can cancel your subscription at any moment directly from your AutoWhapp Dashboard → Settings → Subscription.

Upon cancellation, future recurring charges will stop immediately. You will retain full access to all features and quotas until the end of your prepaid billing period.

3Non-Refundable Circumstances

To protect our platform infrastructure and prevent abuse, refunds cannot be granted under the following circumstances:

Meta Policy Violations & Bans: Phone numbers that are restricted or banned by WhatsApp due to sending bulk unsolicited spam, cold scraped lists, scam schemes, or violating WhatsApp Business Messaging policies.
Requests Past 14 Days: Refund requests submitted beyond the 14-day money-back window following the initial transaction.
Usage Beyond Plan Quotas: Accounts that have actively utilized over 80% of their monthly broadcast or message limits before requesting a refund.

4Processing Timelines & Payout Method

Once an authorized refund is approved by our billing team:

Refunds are returned directly to the original payment method (Credit Card, Debit Card, UPI, or Net Banking) within 5 to 7 business days, depending on your banking institution.

Submit a Refund Request

Email us with your account email address and transaction ID. We reply within 24 business hours.

businesslucky1822@gmail.com